We take great care to ensure that every handmade product is crafted and delivered with quality and attention to detail.If you are not completely satisfied with your purchase, we’re here to help.Returns are accepted within 14 days of delivery.Items must be unused, in their original packaging, and in the same condition you received them.Because our products are handmade, minor variations are not considered defects.ExclusionsFor hygiene and safety reasons, returns are not accepted for:Custom-made or personalised itemsDigital downloads or gift cards
Return Process
1. Email us at assemble952@gmail.com with your order number and reason for return
.2. Once approved, you will receive instructions for sending the item back to us.
3. Customers are responsible for return courier costs unless the product is defective or incorrect
.Refunds Once your return is received and inspected, we’ll notify you of approval.Refunds are issued to your original payment method within 5–7 working days.If you receive a damaged or defective item, we will replace it or offer a full refund at no additional cost.
Need help? Email: assemble952@gmail.com
Address: 111 4th Avenue, Linden, Randburg, Gauteng, South Africa, 2104